I will would give Kevin and his team more than 5 stars if I could! He really helped us out in a bind. We were right in the middle of remodeling our Master bathroom when we realized our window was leaking. Of course, this happens on a Saturday when we had all the contractors ready to start on Monday! We called Pacific Coast Window company figuring we would have to leave a message as it was the weekend. Kevin answered and was able to come out that day (Saturday) and look at the problem. Within 2 weeks we had the new window installed and could start back up with the project. Kevin and his team showed up on time, cleaned up after themselves and always made sure I was satisfied with what they had done before they left. I highly recommend Kevin and his company and will be using them again in the future.